Kenshoo Social: Sync Issue

Incident Report for Skai

Resolved

The issue has been resolved

Posted Jan 17, 2020 - 19:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 17, 2020 - 18:14 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 17, 2020 - 17:50 UTC

Investigating

We're experiencing an issue on our side with the ability to sync with Facebook.
Our engineers are on the case, and we will continue to update you on this issue.
For more information, please contact your Client Success Manager

Posted Jan 17, 2020 - 17:29 UTC