All Systems Operational
Skai Search Interface Operational
90 days ago
99.88 % uptime
Today
Publishers Operational
90 days ago
99.84 % uptime
Today
Data Operational
90 days ago
99.84 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Optimization Operational
90 days ago
99.84 % uptime
Today
Campaign management Operational
90 days ago
99.66 % uptime
Today
Platform availability Operational
90 days ago
100.0 % uptime
Today
Skai Social Interface Operational
90 days ago
100.0 % uptime
Today
Sync to channel Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Tracking Operational
90 days ago
100.0 % uptime
Today
Portfolio Optimization Operational
90 days ago
100.0 % uptime
Today
Creation Flow Operational
90 days ago
100.0 % uptime
Today
Automated Actions Operational
90 days ago
100.0 % uptime
Today
Platform availability Operational
90 days ago
100.0 % uptime
Today
Skai Retail Media Interface Operational
90 days ago
99.96 % uptime
Today
Publisher Operational
90 days ago
100.0 % uptime
Today
Data Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Optimization Operational
90 days ago
100.0 % uptime
Today
Campaign Management Operational
90 days ago
99.81 % uptime
Today
Platform Availability Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 01:27 UTC
Update - We are continuing to monitor for any further issues.
Jan 24, 01:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 23:55 UTC
Identified - Our Dev team has identified the issue and currently rolling out a fix to the affected Servers. We will keep you updated once the issue is fully resolved.
Jan 23, 20:38 UTC
Investigating - We're experiencing an issue with the Skai platform UI for some servers, which may cause no data to show in performance grids.

Some of the features may be affected or delayed such as Automated Actions.
Live campaigns and ad serving is not affected.

Our engineers are on the case, and we will continue to update you on this issue.

For more information, please contact your Client Success Manager.

Jan 23, 20:00 UTC
Jan 23, 2023
Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023
Resolved - This incident has been resolved.
Jan 20, 16:19 UTC
Monitoring - Amazon has confirmed that they have applied a fix to resolve this issue. Ad Performance reports are now being processed in Skai.

We will continue to monitor this in the interim.

Jan 20, 15:04 UTC
Investigating - We are experiencing an issue processing ad_performance reports affecting SB Campaigns/Ads.

This has been escalated to Amazon who are currently investigating.

This might result in:
Data delays in Amazon campaigns
Delays in scheduled reports that include Amazon campaigns.
Delay in Automated Actions that include Amazon campaigns.

Jan 20, 12:32 UTC
Jan 19, 2023

No incidents reported.