Issue with Creating New Profiles

Incident Report for Skai

Resolved

This incident has been resolved.

Posted Aug 23, 2023 - 02:48 UTC

Monitoring

A fix is being implemented during off-working hours to avoid disruption, and we are monitoring the situation.

Posted Aug 22, 2023 - 11:52 UTC

Update

We have identified a solution and are currently implementing it.

Posted Aug 22, 2023 - 07:53 UTC

Identified

Due to a service outage on a third party provider, Salesforce, users are not able to create new profiles intermittently. Salesforce are aware of the issue and working on a solution.

Posted Aug 21, 2023 - 17:26 UTC