Amazon has confirmed that their APIs have now recovered.
The issue is now resolved.
Posted Sep 17, 2021 - 00:23 UTC
Monitoring
Amazon has confirmed that their APIs are now recovering.
We would advise you to re-attempt any uploads/downloads that had originally failed for you. We are continuing to monitor for now and will resolve the incident once we get final confirmation from Amazon.
Posted Sep 16, 2021 - 23:55 UTC
Update
We are seeing signs of recovery although awaiting official confirmation from Amazon.
In the meantime, we were able to successfully re-authorize all affected accounts and can confirm that daily data has been processed.
We will continue to provide updates.
Posted Sep 16, 2021 - 23:38 UTC
Identified
Amazon has issued communications about the issue originating on their end, affecting API users and Console users. They are actively working on a fix and we will provide updates as soon as we receive them. Please stay tuned.
Posted Sep 16, 2021 - 19:26 UTC
Investigating
Many Amazon Advertising accounts became "unauthorized" this morning around 12pm EST. Users may not be able to access Amazon Advertising Console ( advertising.amazon.com ).
This issue might result in: Inability to sync data with Amazon Data delays in Amazon campaigns Delays in scheduled reports that include Amazon campaigns Delays in the optimization of portfolios containing Amazon campaigns